60 Seconds on Value
"Getting Your Money's Worth", the new TV talk show hosted by Judith West, a
well-known New York manufacturer and longtime guest on other TV and radio talk
shows, is about added value for your dollars and your life.
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The Importance of Hugging
Jack Mitchell and family run the most successful, independent retail stores. In Hug Your Customer Mitchell describes calling customers to make sure they’re satisfied....
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Decisiveness Leads to Success
The percentage of mistakes in quick decisions is no greater than in long, drawn-out back and forth pondering. Consider this: contrary to popular belief, decisions don’t drive your long-term success, it’s your decisiveness....
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The Customer Service Itch
Recently I got a mailer from a large bank announcing their enlarged service department. The only reason for having a customer service department is to deal with all the stuff gone wrong....
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Avoid Being Misunderstood
Are you surprised when you find you’ve been misunderstood? Don’t be. Just because people are hearing you, doesn’t mean they’re listening to you....
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Creating Customer Loyalty
Do you live in a world where you can’t get a real person on the phone, or ever find anyone to help you?...
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Bogged down with stuff and things to do?
Are you bogged down with stuff and things to do? In your mind, does busy equal worthwhile? Let go of unproductive activities....
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Money and Power
Jim Bouchard, martial arts master, tells in his book, Power, how to earn your black belt in the art of success....
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Your Dream Job
The holidays have come and gone and you didn't receive your dream job. Living your dream takes more than hope....
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Money and Happiness
"Happy people are healthier." But money alone doesn't buy happiness, says Jonathan Clements of The New York Times....
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Make Time for Loved Ones
A friend told this story at his mom's funeral. Only weeks before at his wife's urging, he invited his mom to dinner. Though suspicious, fearing bad news, she happily accepted. "My friends will be so envious...."
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How long a retirement should you plan for?
How long a retirement should you plan for? Last year Hallmark sold eighty-five thousand, Happy One-hundredth birthday cards. Your retirement may seem far down the road, but most of us have no idea how we will spend our second half....
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Listening More Than Talking
Of all the qualities that make one person more likeable than another, nothing rates higher than listening more than talking....
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Is It Possible to Have Balance in Your Life?
Boss driving you nuts? Juggling work and kids? Caring for a sick parent? Is it possible to have balance in your life? Dr. Dale Atkins says, "Yes"....
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More about "Getting Your Money's Worth"
As the title of the show, "Getting your Money's Worth" implies, the show concerns itself with gaining value as a consumer of education, health services or, indeed, as a tax payer. Everyday consumer spending will be included. The dialogue may not present solutions, but certainly will present alternatives in an entertaining and colorful way with experts in their respective fields.
Ms. West, a former educator, is president of Westco, her own privately held company. Westco designs and manufactures fixtures for such blue chip companies as Disney, Universal Studios, the NBC Experience Store and many others. Business people, authors and journalists, educators, politicians and actors will be interviewed in 15-minute segments with civility and dignity. "I don't care what your politics are, if you have a point of view and have a story to tell that is timely, you'll get a chance to freely air your opinion," says the attractive New Yorker.
For more information, please visit JudithWestNYC.com. You may also contact Ward Morehouse III, 917-922-7257, or Georgia Allen, 212-685-5050, ext. 228.
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